How to Reset GMC IntelliLink

Interior and dashboard and technology of GMC vehicle

Most Thomasville, GA drivers use their smartphones and other devices to remain connected and entertained while traveling through Crawfordville. Thanks to the GMC IntelliLink infotainment system in your GMC truck or SUV, you can take advantage of Bluetooth® connectivity to place calls hands-free, listen to your favorite songs, connect to essential apps, and more. This can be an incredibly useful feature during your daily travels, but what happens if your GMC IntelliLink system stops working? In most cases, you just need to reset the system.

In the guide below, Dale Earnhardt Jr Buick GMC provides the simple steps for how to reset GMC IntelliLink! If you have questions as you follow along, our seasoned GMC service techs are here to help.



What is GMC IntelliLink?

GMC IntelliLink is an infotainment system that was first introduced on the 2012 GMC Terrain SUV. Able to offer a seamless connection between your smartphone and your vehicle, IntelliLink has remained a principal feature in the standard suite of features offered across the GMC truck and SUV lineup.

In newer GMC models from 2019 and later, GMC IntelliLink has been renamed as the GMC Infotainment System. Though the system has a new name, it functions just the same as GMC IntelliLink and offers all of the GMC IntelliLink apps that drivers love, including Spotify, iHeartRadio, and even top media apps like the New York Times.

Check for GMC IntelliLink Updates

Before you move forward with resetting your entertainment system, we recommend checking for software updates. If you happened to miss a software update or a GMC IntelliLink Navigation upgrade, it could be the cause of any issues you may be experiencing.

  1. Under the ‘System’ tab of your display screen, click through to ‘Vehicle Software’ and look for ‘Updates’
  2. Select ‘Software Information’ and look for ‘System Update’

If there is a GMC IntelliLink update available, it will download. Once it’s downloaded, you’ll be prompted with on-screen steps to install it.

Steps to Resetting GMC IntelliLink

If you’re experiencing issues with your entertainment system and there are no software updates available, you can get GMC IntelliLink support by calling GMC’s assistance line at 1-800-462-8782. However, resetting the GMC IntelliLink system on your own is pretty simple! Here are the steps to follow:

  1. Navigate to your GMC IntelliLink home screen and click on ‘Settings’
  2. Select ‘Return to Factory Settings’
  3. You’ll be offered three options: Restore Vehicle Settings, Clear All Private Data, or Restore Radio Settings. For our purposes, select ‘Restore Vehicle Settings’
  4. When prompted to either Continue or Cancel, click ‘Continue’
  5. At this point, you can navigate back to the home screen and your system should be reset

Note: Before you restore GMC IntelliLink to factory settings, know that the personal settings you’ve enabled will be erased and you will be starting with a fresh, unprogrammed entertainment system. If there are GMC IntelliLink apps you’ve downloaded, they may be removed from your infotainment screen.

GMC Apple CarPlay Interface

Contact Us With Your GMC Tech Questions

If you are still having issues with your GMC IntelliLink system, do not hesitate to contact Dale Earnhardt Jr Buick GMC for GMC IntelliLink support. Our factory-trained technicians will answer any questions you have and get your IntelliLink reset and working again! Your owner’s manual is another great source for information about IntelliLink, but we’re also here to answer any questions that you may have about GMC technology.

Hendrick Vehicle Disclaimer

$849.00 Document Preparation Fee included in advertised price; this charge represents costs and profit to the dealer for items such as inspecting, cleaning, and adjusting vehicles, and preparing documents related to the sale.
All prices exclude all taxes, tag, title, registration fees and government fees. Out of state buyers are responsible for all taxes and government fees and title/registration fees in the state where the vehicle will be registered. All prices include all manufacturer to dealer incentives, which the dealer retains unless otherwise specifically provided. Dealer not responsible for errors and omissions; all offers subject to change without notice; please confirm listings with dealer.
All vehicles may not be physically located at this dealership but may be available for delivery through this location. Transportation charges may apply. Please contact the dealership for more specific information. All vehicles are subject to prior sale.

Additional Disclaimers:

*Excludes 2020 models. Excludes SL models and 2020 models for GMC Acadia & GMC Terrain Models. Length of contract limited. Some customers may not qualify. Not available with lease and some other offers. Take new retail delivery by 1/3/22. Price does not include tax, title, dealer installed options or fees. Please see Hendrick team for details. **$500 Purchase Allowance valid on GMC Acadia and GMC Terrain, Excludes SL models and 2020 models. $250 Purchase Allowance valid on GMC Canyon and GMC Sierra 1500 models. Must be a current owner of a 2007 model year or newer Buick or GMC vehicle through GM Financial for at least 30 days prior to new vehicle sale. Not available with lease, special finance and some other offers. Take new retail delivery by 1/3/22. Price does not include tax, title, dealer installed options or fees. Please see Hendrick team for details.
*Monthly payment is $13.89 for every $1,000 you finance. Average example down payment is 8.7%. Some customers may not qualify. Not available with lease and some other offers. Take new retail delivery by 1/3/22. **Must be a current owner of a 2007 model year or newer Buick or GMC vehicle through GM Financial for at least 30 days prior to new vehicle sale. Not available with lease, special finance and some other offers. Take new retail delivery by 1/3/22. Price does not include tax, title, dealer installed options or fees. Please see Hendrick team for details.
*Well-qualified customers who purchase a new, used or certified preowned vehicle, 4 model years or newer with less than 60K miles between November 1, 2021 and January 4, 2022 and finance through a participating dealer and Ally have an option to make no monthly payments for 90 days. Finance charges begin to accrue on the date you sign the Retail Installment Sale Contract at the Annual Percentage Rate (APR) disclosed in the contract. May not be combined with other Ally financing offers. Subject to maximum term limits. Dealer participation required. Not available to Pennsylvania residents, see your dealer for details. Must take retail delivery by January 4, 2022
*Excludes Escalade. Monthly payment is $27.78 for every $1,000 financed. Average example down payment is 11.9%. Some customers may not qualify. Not available with lease and some other offers. Take new retail delivery by 1/3/22. Price does not include tax, title, dealer installed options or fees. Please see Hendrick team for details. **Excludes Escalade. Not available with lease and some other offers. Take new retail delivery by 1/3/22. Price does not include tax, title, dealer installed options or fees. Please see Hendrick team for details.

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Main 850-304-0538 Sales 850-304-0538
1850 Capital Circle Ne
Tallahassee, FL 32308
Glovebox
Dale Earnhardt Jr Buick GMC 30.4705, -84.2321.